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- โ 1 Point per $ Spent
- โ $5 Birthday Gift in points
- โ Early Access to Sales
- โ 1.5 Points per $ Spent
- โ $5 Birthday Gift in points
- โ Early Access to Sales
- โ 1x Free Shipping
- โ 2 Points per $ Spent
- โ $10 Birthday Gift in points
- โ Early Access to Sales
- โ 2x Free Shipping
FAQ
How do I join Jade Rewards?
How do I join Jade Rewards?
Joining is easyโjust sign up for a free Jade Leaf account and youโll automatically be enrolled in Jade Rewards. Start earning points with your very first sip!
How can I earn Jade Reward points?
How can I earn Jade Reward points?
Youโll earn points for all kinds of matcha-loving activities: signing up, shopping, reviewing, following us on social, and more. Check out the Ways to Earn section to see the full list!
Can I earn on subscriptions?
Can I earn on subscriptions?
Yes, subscription orders earn points on each recurring order.
How do I redeem my points for rewards?
How do I redeem my points for rewards?
Log into your account, and browse the Ways to Redeem section. Youโll be able to swap your points for discounts and goodies right from there or at checkout.
Where can I see my points balance?
Where can I see my points balance?
Your current point total is front and center when you log inโright at the top of this page.
Do my points expire?
Do my points expire?
Points expire after 6 months of inactivity. Just stay active (a purchase, a review, anything!) and your points will stay fresh as ever.
Do rewards expire once I redeem my points?
Do rewards expire once I redeem my points?
Rewards expire 6 months after they are issued.
What happens to my points if I return something?
What happens to my points if I return something?
If you return a purchase, the points you earned from that order will be deducted from your account automatically.
When do I get my birthday reward?
When do I get my birthday reward?
On your big day, of course! If your birthday is within 1 day of entering it, youโll receive your points the following yearโbut donโt worry, the reward will be worth the wait!
I forgot to use my points at checkout. Can I still apply them?
I forgot to use my points at checkout. Can I still apply them?
Unfortunately, points canโt be applied after an order has been placed. Be sure to redeem them before you check out next time!