Can you describe your role/work to the community? What are some projects/initiatives you're responsible for?
I work with all of our wholesale and B2B customers from initial outreach, to fulfillment, to customer service follow ups. I like to have close relationships with all of our cafe and coffee shop partners because while it's great to have a delicious product, it's just as imported to be trusted and reliable. This year, my favorite initiative I've worked on is the Cafe Comeback Program. We are supporting our wholesale partners that are experiencing slower sales due to COVID-19 with extra payment terms and a $100 voucher. I know this program has had a positive impact on our partner cafes as over 100 participants have taken advantage to date.
What is one valuable lesson about life or work that you've learned while being on the Jade Leaf Matcha team?
I've learned that success is a team effort. So many projects and initiatives that are led by one person are supported by many others. I think our team is extremely supportive and I love working with everyone here. I know I can rely and trust everyone which makes my job a lot easier - I hope I make their job easier too!
What is one mantra or quote you reference often or live by?
"Do the best you can until you know better and when you know better, do better" - Maya Angelou
What impact do you want to have on the world?
I want to be the best version of myself. I want to be kind and positive and hopefully spread that sentiment through my actions.
Is there a project or hobby that brings you joy currently? What do you love most about it?
Backpacking! I'm a new backpacker and love just getting out in the wilderness and turning everything off. Backpacking can bring you to new and beautiful places otherwise not accessible to car camping or day hiking. It's also fun playing with all the new gear I accumulated!
What is your favorite JLM product and why?
Jade Leaf Barista Edition Matcha. I love it because it's versatile and is delicious both iced or hot depending on my mood!